Because some of the music files are high quality (AIFF) files, they don’t open on some mobile phones, tablets, etc. No worries! You just need to download them on a computer and import them into iTunes. Here’s how to download any or all of your orders:
It is best to download the music files and full CDs on your computer. Some of the music files are high quality and not ready to play immediately on most phones and tablets. Once they are on your computer, import them into iTunes and share them with your other devices (phones, iPads, tablets). Because every computer is different, we can not give exact information on how to upload your new music to iTunes on your computer. Rest assured, this is an easy process, simply use Google to find the answer and/or ask someone who can help you with your specific computer.
You will be asked to create an account with LisanadErika.com. This allows you to come back to download your song(s) and/or CD(s) if you lose them.
Your payment will process through Paypal. You will be redirected to your Purchase Confirmation page in a few seconds after your Paypal payment went through.
You will see the Name of the item(s) you purchased with a RED link to the download(s). EACH item will have a link. For example, if you bought 3 songs and a CD, you will have 4 links. Click on each link to open the song. Depending on your computer and browser it will either automatically download it or open up your MP4 (music) player. If it opens up yourMP4 player and you want to download the music, right click (or click on the download icon on the MP4 player) to download it to save it to your computer.
You may also find the songs in the “Download” folder on your computer or whatever the default folder is to download items.
To download a CD: The CD is delivered in the form of a .zip file. You have to open this (most computers have you double-click to open a zip file). Many computers will download as soon as you click on the link to the CD. If that does not happen, right-click on the link to download. Once the zip file is open, you will have a folder with all of the MP4s from the CD. You can now import this into iTunes (or whatever MP4 player you use on your computer.)
No. All purchases are done through Paypal. We do not store any of your financial data. We only save your email address and password so that you may log back in at any time to view and download your purchases. If you purchased an item that requires shipping, your address will be stored with your username and password.
No. We do NOT share your email addresses with anyone. If you purchase an item, you will be saved into a secure server. You will receive news and updates from LisandErika.com. When you receive an email and decide you do not want to receive any more emails from us, you can simply unsubscribe via the link in the email. This will NOT delete it from your account on LisaandErika.com so you will still be able to login to see and download your purchases.
We do NOT share your email address or any other information with anyone.